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Supersearch is down, no connections for a longer time on status page

SuperSearch Search Service
Current Status
WARNING
Service Usage Load
15.0%( Low )
Service Usage Graphs
Scroll to graphs
Service Article Retention
1,496.73 Days
Indexed Articles
632,861,620
Indexing Turn-Around Time
ERROR
Indexed Groups
ERROR

Super search is down for 30 minuten now:

18:02:34 * SS Connect Port : 443
18:02:34 * SS Connect IP : 136.243.76.160
18:02:34 * SS Connect Error : Connection timed out

08:39:52 * SS Connect Port : 443
08:39:52 * SS Connect IP : 136.243.76.160
08:39:52 * SS Connect Error : Connection timed out

i get :

07:53:57 * SS Connect Port : 443
07:53:57 * SS Connect IP : 136.243.76.160
07:53:57 * SS Connect Error : Connection timed out