SuperSearch STILL not finding posts - Official response needed

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bkz2457
Posts: 58
Joined: Mon Sep 06, 2010 6:54 pm

Post by bkz2457 » Tue Sep 14, 2010 8:19 am

It was working yesterday for me [searching within the last day], then its gone down completely this morning. :(

elite
Posts: 149
Joined: Wed Dec 03, 2003 10:26 pm

Post by elite » Tue Sep 14, 2010 9:37 am

yes it has been down for me for the last 5-6hrs...and counting,..

drfruit
Posts: 48
Joined: Wed Jun 16, 2004 7:35 pm

Post by drfruit » Tue Sep 14, 2010 11:43 am

This could be related to the same problem Newzbin has, where for over a week most if not all NZB files result in incomplete downloads, even when the actual files are complete on most news servers.
It seems to be related to corrupt headers originating from newshosting.

For the last week, I have been using other services such as illuminatenboard and NZBindex to find postings and get more or less complete NZB files.

Yesterday, I could use SuperSearch for a while.

The lack of any status information is a bit alarming for a paid service.

ericdevet
Posts: 19
Joined: Sun May 02, 2010 7:07 am

Re: Same here incomplete posts with SS, nzbindex gives complete post

Post by ericdevet » Tue Sep 14, 2010 11:54 am

simonprr wrote:
The_Rock wrote:Right now I'm creating new nzb's using the free nzbindex site because all ss nzb's from the last few days are so incomplete that recovery isn't possible :(

I am paying for this Super Search service and would like to see compensation for the lack of service.
Me too! :evil:
Same here!!! with just a month to go on my current SS license, i'm giving it a hard though if i renew or not. :twisted:

Conz
Posts: 8
Joined: Sat Aug 28, 2004 2:39 am

Post by Conz » Tue Sep 14, 2010 4:37 pm

Same issue, look for bleach 288 and it'll turn up red, look for it somewhere else and its complete.

Casey120
Posts: 10
Joined: Mon Oct 04, 2004 10:26 pm

Post by Casey120 » Wed Sep 15, 2010 6:50 am

I have 3 days left but won't renew this time , SS has become laughable compared to other free search engines .
It is convenient because its build in , I have used it from the first test days when it was still free but it's just not reliable and incomplete compared to others .
A shame really :cry:

Gunboy
Posts: 5
Joined: Wed Sep 09, 2009 2:59 pm

Post by Gunboy » Wed Sep 15, 2010 11:26 am

Ah, I'm not alone with these complaints. :evil:
I had to switch to NZBIndex in order to have complete downloads ...
Beside fixing, they should at least extend our subscription with a couple of weeks (like they did in the good old days when something was wrong with SS).

bigc33
Posts: 90
Joined: Tue Jan 31, 2006 5:08 am

Post by bigc33 » Wed Sep 15, 2010 7:38 pm

I'm noticing a lot of incompletes in SuperSearch that are complete in yabsearch.

I'm also noticing results that show up in yabsearch don't show up in SuperSearch.

Do a SuperSearch for maxdays:10 "bbc radio 3"

Now click here to perform the yabsearch.

Compare the results. Notice the vast differences.

:/

I agree with gunboy's proposal.

trapm
Posts: 3
Joined: Fri Nov 11, 2005 3:49 pm
Location: Netherlands

Re: Same here incomplete posts with SS, nzbindex gives complete post

Post by trapm » Mon Sep 20, 2010 11:41 pm

ericdevet wrote:
simonprr wrote:
The_Rock wrote:Right now I'm creating new nzb's using the free nzbindex site because all ss nzb's from the last few days are so incomplete that recovery isn't possible :(

I am paying for this Super Search service and would like to see compensation for the lack of service.
Me too! :evil:
Same here!!! with just a month to go on my current SS license, i'm giving it a hard though if i renew or not. :twisted:
+1
SS License expiring in Dec but going back and forward if i should renew.
SS is very unreliable lately.

Compensation should be the least option for NL staff to their paying customers.

joetliu
Posts: 8
Joined: Fri Oct 12, 2007 8:05 am

Post by joetliu » Tue Sep 21, 2010 10:27 am

I have read the post that the situation with SuperSearch might result from my using certain anti-virus software. But honestly, this is not a very good answer. The anti-virus software I use is rather popular and I am sure many people may be using it as well. Since we are all paying customers for SuperSearch, I really expect this issue to be solved.

Furthermore, I chose to use NewsLeecher because the SuperSearch function is very convinient for me. If SuperSearch keeps comping up and down, I'd rather use other software as NewsBin Pro. They only charge once and I don't have to pay the annual fees. I am finding BinSearch to function much better and RELIABLE than SuperSearch.

Cokane
Posts: 1
Joined: Wed Sep 22, 2010 1:13 pm

Post by Cokane » Wed Sep 22, 2010 1:16 pm

Hey all,
Supersearch is down for me more often than not over last few days aswell. I'm really new to usenet and am still using this software as it was what was recommended to me when I began.

What other options do I have if this continues to fail - newsleecher is only useful to me with the inbuilt search function. People mentioned free searchs? Any links would be most welcome to those and alternative options! Thanks guys
C

ericdevet
Posts: 19
Joined: Sun May 02, 2010 7:07 am

Post by ericdevet » Wed Sep 22, 2010 1:23 pm

Cokane wrote:Hey all,
Supersearch is down for me more often than not over last few days aswell. I'm really new to usenet and am still using this software as it was what was recommended to me when I began.

What other options do I have if this continues to fail - newsleecher is only useful to me with the inbuilt search function. People mentioned free searchs? Any links would be most welcome to those and alternative options! Thanks guys
C
Try http://www.binsearch.info/

bigonexeon
Posts: 7
Joined: Wed Sep 22, 2010 12:26 pm
Location: australia

Post by bigonexeon » Wed Sep 22, 2010 3:00 pm

Ive been using newsleecher for 4 years now and cant figure out why a reliable version 3.9 final super search not work and a buggy 4.0 build 20 super search work i think its slack to ignore a stable build support for a buggy build maybe they should make 3.9 super search work until 4.0 final is out and if the issue isn't rectified i wont be renewing my license

phorkster
Posts: 11
Joined: Wed Mar 01, 2006 4:28 am

Post by phorkster » Thu Oct 07, 2010 12:50 am

Well I guess the lack of response says it all. Subscription Cancelled.
Regards,
-P

ericdevet
Posts: 19
Joined: Sun May 02, 2010 7:07 am

Post by ericdevet » Thu Oct 07, 2010 9:01 am

phorkster wrote:Well I guess the lack of response says it all. Subscription Cancelled.
Same here!

But the strange thing is that the subscription ended 7 days ago, and all is still working....

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