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No results for days

Posted: Tue Apr 21, 2015 5:15 am
by iinweed
Anyone else having problems getting any results back? Manual search shows stuff up, but none of the entries in my list are returning anything.

Re: No results for days

Posted: Tue Apr 21, 2015 7:34 am
by Eraserhead
Same here. I believe SuperLeech is broken since V7.0 Beta 7.
Spiril, could you please look into this?
Thanks!

Re: No results for days

Posted: Tue Apr 21, 2015 7:49 am
by I_B_Phreakin
Exact reason I'm here. Having the same problem. Shows that never showed up on SuperLeech, but I can find them in SuperSearch. This needs to be FIXED, FAST. Don't need the aggravation.

Re: No results for days

Posted: Tue Apr 21, 2015 5:01 pm
by Mister13
Same here since Beta 7. Please fix ASAP!

Re: No results for days

Posted: Tue Apr 21, 2015 11:56 pm
by daviddth
Same here, but not since Beta 7. It was available and I never upgraded until today in the hope that the upgrade fixed it, but alas no, even with Beta 6 it has been dead close to a week.

I even tried the Newsleecher news server to see if that helped make SuperLeech work, But alas no. Also it was crap, full of missing and incomplete files so I went back to my Astraweb 3 Month setup.

Re: No results for days

Posted: Wed Apr 22, 2015 7:18 am
by iinweed
I have tried several versions of newsleecher, but none of them are returning results. There is obviously a real problem here - any chance of getting some support for our money?

Re: No results for days

Posted: Wed Apr 22, 2015 8:02 am
by daviddth
If it was a free service then I would not worry, but we pay for this access, so yeah I agree. At least updates every few days would be nice.

Re: No results for days

Posted: Wed Apr 22, 2015 9:52 pm
by iinweed
Getting some results now - let's see how it goes.....

Re: No results for days

Posted: Thu Apr 23, 2015 12:08 am
by daviddth
No luck here as yet, but I guess I can only hope

Re: No results for days

Posted: Thu Apr 23, 2015 8:04 am
by I_B_Phreakin
Results are Very Sporadic. Many things it doesn't pick up that I can find in SuperSearch. A couple TONIGHT. I'm getting fed up.

Re: No results for days

Posted: Thu Apr 23, 2015 8:43 am
by iinweed
Very sporadic indeed - found one thing and missed about a dozen. Guess I will be looking for an alternative if we don;t get some response on here soon.

Re: No results for days

Posted: Thu Apr 23, 2015 10:13 am
by guidorobben
same here. no replies for days.

Re: No results for days

Posted: Thu Apr 23, 2015 3:18 pm
by rebori
My Superleecher is out too....

When i asked what's the problem to the support of NL the response is :
- We are looking into it. In our lab here is works. You are using a beta version - and beta can have bugs. So downgrade to Final version on website...

Note that the final version is V5.0 --> IT HAS NOT THE SUPERLEECH FUNCTION !!!
I precise that to the support.

- Response : you have to remove all old folder when installing v.5.

what is the relationship?

As a long time customer of NL, I'm fed up with this kind of response.
Maybe is it a robot that sends made answers?

Re: No results for days

Posted: Thu Apr 23, 2015 3:50 pm
by iinweed
Well nothing has changed here - was working, now is not - on 2 separate machines. It's not a problem at our end..

Didn't they migrate some of the servers recently? I think that may be the root of the problem.

Re: No results for days

Posted: Fri Apr 24, 2015 2:07 pm
by daviddth
rebori wrote:My Superleecher is out too....

When i asked what's the problem to the support of NL the response is :
- We are looking into it. In our lab here is works. You are using a beta version - and beta can have bugs. So downgrade to Final version on website...
What a load of rubbish (Not you, the reply I mean). How about some real replies to the issues we are having. It's not like it is a few users......