Help!!!!SuperSearch don't works

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• Before posting SuperSearch questions, please read the SuperSearch Usage Guide.
• The current SuperSearch status is listed on the Services Status Page.
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j. de carpentier
Posts: 3
Joined: Sun Sep 10, 2006 10:24 am

Help!!!!SuperSearch don't works

Post by j. de carpentier »

I have paid today with a credit card. Have got my license number.
The program accepts and my Supersearch don't works.

Lips
Forum Moderator
Posts: 3804
Joined: Thu Mar 18, 2004 6:57 pm

Re: Help!!!!SuperSearch don't works

Post by Lips »

j. de carpentier wrote:I have paid today with a credit card. Have got my license number.
The program accepts and my Supersearch don't works.
See “Sticky: Getting Super Search to work” in the Super Search forum.
If this does not solve your problem, please let us know exactly what you see happen when attempting to use Super Search. Include any error messages.

(Moving this thread to the Super Search forum.)

--
Lips

j. de carpentier
Posts: 3
Joined: Sun Sep 10, 2006 10:24 am

Help!!!!SuperSearch don't works

Post by j. de carpentier »

I got:
Dear SuperSearch user, your SuperSearch account seems
to have expired and needs to be renewed.
Please press OK to go to the Newsleecher homepage for
more information on the renewal process.

I have let payed my son with his credit card and he just my maidenname.
Therefore I used my man's name. Does it matter? But with the same e-mailadres.

j. de carpentier
Posts: 3
Joined: Sun Sep 10, 2006 10:24 am

Super Search

Post by j. de carpentier »

Please can I get help soon, please

User avatar
Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

if the license is the same as your e-mail address in your forum profile then that license has expired. I don't see a newly purchased license with the same e-mail address. Please send me a PM with your order receipt and I'll look into it.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

mpioso
Posts: 3
Joined: Sun Jun 26, 2005 6:42 pm

SS still stating "Seems to have expired,,,,

Post by mpioso »

However, just paid $30.00 via CC two days ago. SS worked just three days ago just fine until expiration database said to kill it. Nothing here has changed (Firewall, IE, AV, AS, etc. Reinstalled new Final 3.7 and SS is now MIA. Wonder where these freaks come from that expect stuff like this for free?

Mike

karelkat
Posts: 3
Joined: Fri Sep 22, 2006 12:47 pm

Help!!!!SuperSearch don't works

Post by karelkat »

I have paid today with a credit card. Have got my license number.
The program accepts and my Supersearch don't works.
When i want to download the articles, that i have search whit SS, it says:

Dear SuperSearch user, your SuperSearch account seems
to have expired and needs to be renewed.
Please press OK to go to the Newsleecher homepage for
more information on the renewal process

I have paid the package NewsLeecher & SuperSearch Access US$ 29.99/yr.
Why the SS don't work ????????

User avatar
Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

Please request an updated registration key from the Members page at http://www.newsleecher.com/?id=members then use the Help>License Key Tools to enter the updated key.

Make sure you are using the e-mail address entered when you placed the order. I looked in our registration system for your quicknet.nl address and could only find your old expired address.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

karelkat
Posts: 3
Joined: Fri Sep 22, 2006 12:47 pm

SS don't works

Post by karelkat »

I don't understand. I have using the next e-mail address( denniskoorn@hotmail.com) when i placed the order. But when i want to fetch my personal NewsLeecher licensekey from the NewsLeecher Members Area, i have to put
my members area password.
I don't have a members password, so i fill in mij e-mail address(denniskoorn@hotmail.com) where it says: Need a new Members Area Password?

But i did not get a members password to mij e-mail. So i try mij other e-mail adress.
and that works. But i did not fill in that e-mail adress when i order newsleecher???

User avatar
techfuzz
Forum Moderator
Posts: 5378
Joined: Sat Jul 17, 2004 5:25 pm

Post by techfuzz »

karelkay, Hotmail marks emails from newsleecher.com as SPAM and it's more than likely your password emails are in your SPAM folder. Please check there.

techfuzz

karelkat
Posts: 3
Joined: Fri Sep 22, 2006 12:47 pm

Its working

Post by karelkat »

Thanxs mij SS is working. The mail was put in a folder.

:D :D

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