July 5, 2020
SuperSearch has been down for several hours due to hardware failure.
We are working on getting it up and running again and expect it functional within the next hour or so.
Very sorry for the inconvenience.
UPDATE: Issue has been fixed!February 7, 2020
Due to a bug in some new SuperSearch backend code, the SuperSearch service has been down
for periods of time today. We have now reverted the code, so the service is back to working.
Sorry for the inconvenience.
Optimization notice:
We are currently (still) working full time with optimizing the SuperSearch backend,
to make searching, indexing and unscrambling faster - and, primarily, optimizations to
bump the retention to 10+ (12+ actually) years for all indexed groups.