Supersearch totally down?

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Ararka
Posts: 4
Joined: Mon Dec 20, 2010 12:10 pm

Supersearch totally down?

Post by Ararka »

Having read that others have problem with searching Supersearch - then I can inform, that I no longer can search at all - I get time-outs on all searches.

It worked fine for me yesterday - roughly 12 hours ago, but when I tried this morning it got time-outs, and it has been this way for the last 2 hours now, hence why I am writing here, to see if others are having the same problem now or someone knows, that it is down for maintenance, since the homepage has no news yet.

agn727
Posts: 12
Joined: Sat Aug 11, 2007 12:04 pm
Location: Las Vegas, NV

Post by agn727 »

Doesn't work for me right now either. But I get the 'Supersearch is Unable to Receive A Response" message, not a time-out.

Ararka
Posts: 4
Joined: Mon Dec 20, 2010 12:10 pm

Post by Ararka »

Well same reply I get - but I just figured it was the time-out message.

laytoncy
Posts: 16
Joined: Sun Dec 19, 2010 9:08 pm

Post by laytoncy »

I can confirm this as well and it has been that way for at least 30 minutes.
I'm getting "Unable to receive a reply from SuperSearch." And no, I didn't press the stop button.

agn727
Posts: 12
Joined: Sat Aug 11, 2007 12:04 pm
Location: Las Vegas, NV

Post by agn727 »

Back online and working again for me now.

Ararka
Posts: 4
Joined: Mon Dec 20, 2010 12:10 pm

Post by Ararka »

Working here as well now.

laytoncy
Posts: 16
Joined: Sun Dec 19, 2010 9:08 pm

Post by laytoncy »

Same for me...all is good in the land of searching for now.

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y0himba
Posts: 158
Joined: Thu Sep 22, 2005 12:27 am
Location: At my desk.
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Post by y0himba »

Not here. 9:00am EST unable to get a response since 8:20am. Checked the home page, waited 30 minutes, checked the page again, still no response.

----------------
Now playing: Aerosmith - Dream On
-Insert cool signature here.

Ararka
Posts: 4
Joined: Mon Dec 20, 2010 12:10 pm

Post by Ararka »

Just tried to make a new search now - still working here.

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Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

The SuperSearch system was down briefly while Spiril was working on the problem of it returning the wrong results. It is back up and running.

If you are still unable to connect to the server, try restarting the application and/or your computer. If that still doesn't fix it, please see the forum thread regarding common problems with NewsLeecher being blocked.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

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y0himba
Posts: 158
Joined: Thu Sep 22, 2005 12:27 am
Location: At my desk.
Contact:

Post by y0himba »

Thanks Smudge. All seems to be fine here now also.

----------------
Now playing: Aerosmith - Dream On
-Insert cool signature here.

Legion303
Posts: 64
Joined: Wed Jun 07, 2006 6:34 am

Post by Legion303 »

Now if he could look into the issue of SS downloading incorrect files, that would be awesome: viewtopic.php?p=101967#101967

-steve

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