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Re: What to do if SuperSearch seems to be down ?

Posted: Thu Jun 18, 2015 5:07 pm
by basicair1
Sunfox wrote:First... a lot of problem with VERY slow searches. I don't mean 30 seconds or something... I'm talking MINUTES long, while others come through instantly. Oddly enough, the searches DO seem to eventually complete.

Second... the Adult server isn't returning anything older than 36-37 days.
Exact same issues. Surprised no one else has posted this. Been checking everywhere on forum and news to see posting or information regarding super slow searches since 7-10 days ago. Nothing other than information that the servers were being moved, but that still never said anything about 1-5 minute long searches!

Yesterday the searches were back up to running within seconds. However, anything between about 37 and 365+37 days would never show in results.

Today, searches are back up to 3-5 minutes for results.

What in the world is going on? No communication on these symptoms and yet we're also missing a whole year's worth the retention, between 37 and 365+37 days? Seriously thinking of cancelling my software/service license if this isn't fixed. Been going on way too long!

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jun 22, 2015 11:37 am
by silverfox
Supersearch is down again

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jun 22, 2015 11:56 am
by jantje2
Over here too, and that for already a long time. Hours and hours, not happy!

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jun 22, 2015 12:47 pm
by sam042955
It was down last night and is still down this morning -- despite the fact that status shows "OK"/Extreme. Results are slow as molasses.

Update: Now it's back to "ERROR". Very frustrating.

Re: What to do if SuperSearch seems to be down ?

Posted: Wed Jun 24, 2015 9:50 am
by sam042955
Now it's "Supersearch engine is being restarted. Try your search again later".

(Man...this thing goes down more often than a crack ho.)

Re: What to do if SuperSearch seems to be down ?

Posted: Sat Jun 27, 2015 4:06 am
by Eric10301
The erotica side of supersearch has been down for quite some time.

Re: What to do if SuperSearch seems to be down ?

Posted: Sat Jun 27, 2015 5:23 pm
by eekthecat
Eric10301 wrote:The erotica side of supersearch has been down for quite some time.
Any word from support on this? Anyone? :oops:

Re: What to do if SuperSearch seems to be down ?

Posted: Sun Jun 28, 2015 5:19 am
by Eric10301
Still down, I guess they only care if the general side is down.

Re: What to do if SuperSearch seems to be down ?

Posted: Sun Jun 28, 2015 3:43 pm
by weetibix
Still down....seems as though they don't care....I'll be jumping ship shortly if the apathy continues...I'm not paying for something that isn't being delivered....sad really cos it used to be good

Re: What to do if SuperSearch seems to be down ?

Posted: Sun Jun 28, 2015 10:30 pm
by eekthecat
weetibix wrote:Still down....seems as though they don't care....I'll be jumping ship shortly if the apathy continues...I'm not paying for something that isn't being delivered....sad really cos it used to be good
Yep, my renewal is up in a few months. Even an acknowledgement that something is awry would be helpful. Sad, considering I've been here for ten years. Any good alternatives out there?

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jun 29, 2015 6:06 am
by Sunfox
The adult server is "up" but hasn't indexed anything in 3 days.

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jun 29, 2015 5:45 pm
by glee2012
Spam http://www.newsleecher.com/support/, perhaps that will wake them up!

Re: What to do if SuperSearch seems to be down ?

Posted: Tue Jun 30, 2015 1:49 am
by eekthecat
*crickets*

Re: What to do if SuperSearch seems to be down ?

Posted: Mon Jul 06, 2015 11:33 pm
by rTiGd2
A few hours of no SS now :/

Re: What to do if SuperSearch seems to be down ?

Posted: Tue Jul 07, 2015 2:08 am
by sam042955
SS has been down all evening here. And they can't even manage to get the graphs to show up properly in the News & Status section. The whole thing is very unprofessional.