Help! SuperSearch seems to be down ...

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• The current SuperSearch status is listed on the Services Status Page.
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Spiril
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Help! SuperSearch seems to be down ...

Post by Spiril » Mon Dec 05, 2005 10:01 pm

What to do if SuperSearch seems to be down:
If you are unable to connect to SuperSearch, it might be due to one of several reasons.
Please read through the following steps, before posting a SuperSearch downtime report to the forums.


Step #1: Check the news section on the NewsLeecher frontpage.
Check the news section on the NewsLeecher frontpage, to see if it says anything concerning SuperSearch downtime.


Step #2: Wait 20 minutes time, and see if SuperSearch is up again.
Occasionally SuperSearch is down for a shorter period of time because the server needs to be restarted, upgraded, etc.


Step #3: Again, check the news section on the NewsLeecher frontpage.
It might have been updated since you checked 20 minutes ago. ;)


Step #4: Make sure you aren't able to connect due to a "known" problem.
Our forum moderator, Smudge, has written a small guide concerning known issues, that might prevent you from using SuperSearch. Read it here.


Step #5: Post a downtime report.
If you have waited around 20 minutes, checked the news section, read through the SuperSearch 'issues guide', and you are still unable to connect or use SuperSearch, you might want to post a downtime report to the NewsLeecher forum. Please post the report in this specific forum topic, by using the 'reply' button, instead of starting a new topic.

Best regards,
The NewsLeecher Team.
Last edited by Spiril on Mon Nov 22, 2010 3:02 pm, edited 1 time in total.
bug fixed. no idea how. hate it when that happens. trying to break it again now. will. not. be. defeated.
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TifKag
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Location: Netherlands

Post by TifKag » Sat Jan 07, 2006 1:40 pm

Have done 1 to 4

#5 Down - Since 01-07 11:50CET
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wive43
Posts: 54
Joined: Fri Dec 31, 2004 7:21 pm
Location: Netherlands

Post by wive43 » Sat Jan 07, 2006 1:44 pm

--------------------------------------------------------------------------------

Supersearch down for almost two hours.
It seems that this practically always occurs in weekends.

I hope it will be solved soon.

It works again. Quick response.
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TifKag
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Location: Netherlands

Post by TifKag » Sat Jan 07, 2006 2:51 pm

wive43 wrote:It works again. Quick response.
It's up again, but header retrieval is 3 hours behind
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timic
Posts: 5
Joined: Thu Dec 23, 2004 11:05 pm

SUPER SEARCH DOWN FOR ALL NIGHT

Post by timic » Mon Jan 16, 2006 1:20 pm

:roll: :( :shock:

Hi super search looks dead for 14 hours ,anyone have same problem??????????? :cry: :cry: :idea: :?: [/b]

Error:
Super Search fetaure is unavailable

Reason:
Newsleecher needs to be able to load news page fro www.newsleecher.com to initialize Super search feature
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salami
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Post by salami » Mon Jan 16, 2006 2:05 pm

works fine here!
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wive43
Posts: 54
Joined: Fri Dec 31, 2004 7:21 pm
Location: Netherlands

SS down for almost 3 hours.

Post by wive43 » Sat Jan 21, 2006 7:22 pm

And again it is weekend and SS is not working well.
The indexing turnaround time is 176 minutes.
Well creating NZB in www.binsearch.info is an option to solve the problem.
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Spiril
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Post by Spiril » Sat Jan 21, 2006 7:52 pm

I forgot to restart the indexer after upgrading the SuperSearch engine.

It's running up-to-date again now.
bug fixed. no idea how. hate it when that happens. trying to break it again now. will. not. be. defeated.
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wive43
Posts: 54
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Post by wive43 » Sat Jan 21, 2006 8:46 pm

All is well again . Thanks for the prompt response.
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wive43
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Post by wive43 » Fri Jan 27, 2006 9:36 pm

And again it is weekend and SS is not working well.
The indexing turnaround time is 183 minutes.
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Spiril
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Post by Spiril » Fri Jan 27, 2006 9:59 pm

Fact: Beer really does damage the memory center in your brain! :shock:

Anyway, just like last weekend, I forgot to restart the indexer after having performed a cleanup on the SuperSearch server.

Please give it 20 minutes to catch up from now.
bug fixed. no idea how. hate it when that happens. trying to break it again now. will. not. be. defeated.
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techfuzz
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Post by techfuzz » Fri Jan 27, 2006 10:09 pm

wive43 wrote:And again it is weekend and SS is not working well.
The indexing turnaround time is 183 minutes.
Is wish my weekend would have started by the time you posted that ;)

techfuzz
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pzbrite
Posts: 3
Joined: Tue Jan 31, 2006 9:03 am

Post by pzbrite » Tue Jan 31, 2006 9:04 am

Have done 1 to 4. Seems like it's down.
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Red Dwarf
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Post by Red Dwarf » Tue Jan 31, 2006 9:32 am

pzbrite wrote:Have done 1 to 4. Seems like it's down.
Since I can do searchs normally, I would hazard the guess that Super Search is not down.
Grtz RD

If I had a really good tagline, I would put it here.
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pzbrite
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Post by pzbrite » Tue Jan 31, 2006 9:44 am

no idea why it's stopped working for me then. haven't changed any settings.
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