Help! SuperSearch seems to be down ...

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• The current SuperSearch status is listed on the Services Status Page.
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Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

There is a networking issue where the SuperSearch server is hosted.
We are working with the hosting company and hope to have it resolved soon.
Sorry for the inconvenience.

The SuperSearch server should be replying to requests now but the indexing is still behind schedule. As soon as they fix the network issue, the server will catch up on the indexing.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

Tig
Posts: 31
Joined: Tue Feb 13, 2007 12:08 pm

Post by Tig »

http://www.newsleecher.com/ss.php


Indexing turn-around time : 2.8 minutes

What is that based on because (using Giganews) I am seeing articles that are 0.4 days old in a.b.m but cannot be searched in SuperSearch yet.

harrydej
Posts: 30
Joined: Sun Feb 05, 2006 9:49 am
Location: Netherlands

Post by harrydej »

ss is not indexing again. :twisted: :evil:

Hellster
Posts: 126
Joined: Mon Jan 23, 2006 4:55 pm

Post by Hellster »

yeah i can confirm SS has stopped indexing again , for at least 90+ minutes , yet it says indexing turnaround is 2.6 minutes

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The Crusher
Posts: 31
Joined: Fri Dec 09, 2005 1:54 pm

Post by The Crusher »

that's about right and I don't know if it matters but I can still see items from 3.2 days ago that are listed as 2.5, and if the supersearch is right now 0.1 days behind you kinda wonder what happend to the other 0.6 days of data, did it dissappear or are the times just messed up.

wive43
Posts: 54
Joined: Fri Dec 31, 2004 7:21 pm
Location: Netherlands

Post by wive43 »

Supersearch down again.
Indexing turn-around time : 46.5 minutes
I hope Spiril is not out of town.

winwiz
Posts: 3
Joined: Fri Nov 28, 2008 6:35 am

Down again!

Post by winwiz »

It's almost 0.5 days behind now with no updates

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TifKag
Posts: 523
Joined: Mon Jan 03, 2005 4:01 pm
Location: Netherlands

Post by TifKag »

Indexing turn-around time : 2.4 minutes.

But the latest post i can see is 14 hours old :shock: :shock:

Nogimics
Posts: 17
Joined: Fri Oct 07, 2005 3:23 pm

Post by Nogimics »

SS is hours behind. Come on NewsLeecher Staff!!! :roll:

wive43
Posts: 54
Joined: Fri Dec 31, 2004 7:21 pm
Location: Netherlands

Post by wive43 »

SS is indexing but What. It cannot find recent articles.
Almost every week now I have to use NZB files.

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TifKag
Posts: 523
Joined: Mon Jan 03, 2005 4:01 pm
Location: Netherlands

Post by TifKag »

Once again SS is a few hours behind.

I am getting so f**king tired of this.

Get your freakin act together, we are PAYING customers :x :x

winwiz
Posts: 3
Joined: Fri Nov 28, 2008 6:35 am

Post by winwiz »

Hold your horses. No problems here

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TifKag
Posts: 523
Joined: Mon Jan 03, 2005 4:01 pm
Location: Netherlands

Post by TifKag »

Look closely, search for a much used search combo like "aa" (without the quotes) and you will see it's about two hours behind.

That's the second time since yesterday

Scyphe
Posts: 11
Joined: Sat Aug 11, 2007 9:16 am

Post by Scyphe »

If I set SS to search for anything older than 10 days it doesn't respond. 1-10 days gives me results, 20 days or older and SS becomes non-responsive.

EDIT: selecting a set of files that are 2.7 days old results in: no response. SuperSearch just sits there, the files grayed out and no downloading starting.

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TifKag
Posts: 523
Joined: Mon Jan 03, 2005 4:01 pm
Location: Netherlands

Post by TifKag »

What newsleecher build are you using ?
Since 3.95beta2 and 3 that should be over.
*: The previous beta contained some code that seriously impacted
the NewsLeecher performance under certain conditions, such as
when articles were fetched from SuperSearch. This has been
taken care of.

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