Help! SuperSearch seems to be down ...

Forum to discuss the NewsLeecher SuperSearch Service.
• Before posting SuperSearch questions, please read the SuperSearch Usage Guide.
• The current SuperSearch status is listed on the Services Status Page.
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yotsu
Posts: 2
Joined: Sat Jan 31, 2009 10:32 pm

Post by yotsu »

Again:

We pay for this... :(

wissertje
Posts: 71
Joined: Tue Jul 04, 2006 10:30 am

Post by wissertje »

When will the SS back online? Lasts very long though. I thought I try another license, but after this time I'm gone. What a bad service.
Last edited by wissertje on Sun Feb 01, 2009 1:02 am, edited 1 time in total.

nick2007
Posts: 11
Joined: Thu Oct 12, 2006 12:02 pm

Post by nick2007 »

Still DOWN ....


MONEY FOR NOTHING... :?

MongoMax
Posts: 1
Joined: Sun Feb 01, 2009 1:31 am

SS Down for me as well

Post by MongoMax »

No changes, worked fine yesterday. Log shows:

1/31/2009 3:55:45 PM SuperSearching... hang on ...
1/31/2009 3:55:45 PM * Category : other
1/31/2009 3:55:45 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 3:55:45 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)
1/31/2009 3:57:30 PM SuperSearching... hang on ...
1/31/2009 3:57:30 PM * Category : other
1/31/2009 3:57:30 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 3:57:30 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)
1/31/2009 6:28:05 PM SuperSearching... hang on ...
1/31/2009 6:28:05 PM * Category : other
1/31/2009 6:28:05 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 6:28:05 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)


and returns the error popup.

eatonia
Posts: 9
Joined: Tue Jun 21, 2005 2:10 am

Post by eatonia »

Hello Newsleecher Team:

Please give us a sign that you are working on this.

Ta....

Ian

ECvYPhma
Posts: 29
Joined: Wed Jan 26, 2005 7:51 pm

Post by ECvYPhma »

Although the search function is down at the moment, and yes I am momentarily inconvenienced, I commend the newsleecher owners/operators for relatively high reliability. Sure, Google has the resources for uptime 24/7/365, but Newsleecher's downtimes are infrequent and brief enough that I still have a high opinion of them. The length of the present downtime is unusual.

berliner6 wrote:To the Supersearch admins: We don't expect perfection. All we poor grunts need to keep us happy is some sort of indication that you're aware of the problem and are in the process of fixing it. And maybe an update if it's taking longer than a couple of hours.
I agree. Well said.

SS396
Posts: 5
Joined: Sat Aug 30, 2008 2:03 am

Post by SS396 »

Super Search down here also, been trying for over an hour. Time now 8:55pm CST :(

chromium
Posts: 54
Joined: Wed Nov 10, 2004 3:23 am

Post by chromium »

ECvYPhma wrote: Sure, Google has the resources for uptime 24/7/365, but Newsleecher's downtimes are infrequent and brief enough that I still have a high opinion of them. The length of the present downtime is unusual.
Even google was broken last night for a while. It was reporting all sites as malicious.

rhawk301
Posts: 7
Joined: Tue Jul 26, 2005 8:06 am
Location: CA
Contact:

still down, please can someone from NewsLeecher provide an update?

Post by rhawk301 »

Hello, please provide an update. We do pay for the service. There is obviously a problem, please just give us an idea of what is going on, that there is someone willing to confess there is a problem, and perhaps an ETA of some sort.

Great appreciated, thanks.

strange1
Posts: 1
Joined: Sun Feb 01, 2009 4:44 am

still?

Post by strange1 »

9:47 PM Central....or is it just me?

shanghei
Posts: 5
Joined: Sun Feb 01, 2009 4:53 am

Post by shanghei »

its still down and i pay for this

:x

shanghei
Posts: 5
Joined: Sun Feb 01, 2009 4:53 am

Re: still?

Post by shanghei »

strange1 wrote:9:47 PM Central....or is it just me?
no its not just you my service is down to and money was taken from my bank account

plvick
Posts: 7
Joined: Sat Jan 31, 2009 4:41 am
Location: San Antonio

Post by plvick »

It's not just you. I am just starting to figure out how to best use this service. I wonder how many people pay $2.99 a month for this awesome software and nice (when it works) search solution? Perhaps I should code something like this myself? This seems perfect.

So, any news area with status updates on the supersearch fix or whatever?

jay223@hotmail.com
Posts: 5
Joined: Sun Feb 01, 2009 5:02 am
Location: CANI

Start to wonder why I am paying also...

Post by jay223@hotmail.com »

I am wondering why the techs have not even posted some much as an update as to what is going on.. Glitches in the software and this are making me think twice about renewing this product in the next month or so.

GUYS JUST A COMMENT ON THE ISSUE IS ALL WE ASK.>>>>>>!

chriskeeble
Posts: 8
Joined: Sat Jul 14, 2007 10:50 pm

Talk to us!

Post by chriskeeble »

There appears to be NOTHING from you to indicate that you know there is a problem.

Let us know what is going on? Supersearch is not working, has been down for ages now, and we customers are paying for this.

Please talk to us.

Thanks

Chris
Chris

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