Help! SuperSearch seems to be down ...

[yotsu]

Again:

We pay for this...

[wissertje]

When will the SS back online? Lasts very long though. I thought I try another license, but after this time I'm gone. What a bad service.

[nick2007]

Still DOWN ....


MONEY FOR NOTHING...

[MongoMax]

No changes, worked fine yesterday. Log shows:

1/31/2009 3:55:45 PM SuperSearching... hang on ...
1/31/2009 3:55:45 PM * Category : other
1/31/2009 3:55:45 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 3:55:45 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)
1/31/2009 3:57:30 PM SuperSearching... hang on ...
1/31/2009 3:57:30 PM * Category : other
1/31/2009 3:57:30 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 3:57:30 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)
1/31/2009 6:28:05 PM SuperSearching... hang on ...
1/31/2009 6:28:05 PM * Category : other
1/31/2009 6:28:05 PM * Search For : "XXXXXXXXXX maxDays:200".
1/31/2009 6:28:05 PM * SS Connect Info : 74.86.195.152:119 (ssgen.getmyip.com)


and returns the error popup.

[eatonia]

Hello Newsleecher Team:

Please give us a sign that you are working on this.

Ta....

Ian

[ECvYPhma]

Although the search function is down at the moment, and yes I am momentarily inconvenienced, I commend the newsleecher owners/operators for relatively high reliability. Sure, Google has the resources for uptime 24/7/365, but Newsleecher's downtimes are infrequent and brief enough that I still have a high opinion of them. The length of the present downtime is unusual.

To the Supersearch admins: We don't expect perfection. All we poor grunts need to keep us happy is some sort of indication that you're aware of the problem and are in the process of fixing it. And maybe an update if it's taking longer than a couple of hours.

I agree. Well said.

[SS396]

Super Search down here also, been trying for over an hour. Time now 8:55pm CST

[chromium]

Sure, Google has the resources for uptime 24/7/365, but Newsleecher's downtimes are infrequent and brief enough that I still have a high opinion of them. The length of the present downtime is unusual.

Even google was broken last night for a while. It was reporting all sites as malicious.

[rhawk301]

Hello, please provide an update. We do pay for the service. There is obviously a problem, please just give us an idea of what is going on, that there is someone willing to confess there is a problem, and perhaps an ETA of some sort.

Great appreciated, thanks.

[strange1]

9:47 PM Central....or is it just me?

[shanghei]

its still down and i pay for this

[shanghei]

9:47 PM Central....or is it just me?

no its not just you my service is down to and money was taken from my bank account

[plvick]

It's not just you. I am just starting to figure out how to best use this service. I wonder how many people pay $2.99 a month for this awesome software and nice (when it works) search solution? Perhaps I should code something like this myself? This seems perfect.

So, any news area with status updates on the supersearch fix or whatever?

[jay223@hotmail.com]

I am wondering why the techs have not even posted some much as an update as to what is going on.. Glitches in the software and this are making me think twice about renewing this product in the next month or so.

GUYS JUST A COMMENT ON THE ISSUE IS ALL WE ASK.>>>>>>!

[chriskeeble]

There appears to be NOTHING from you to indicate that you know there is a problem.

Let us know what is going on? Supersearch is not working, has been down for ages now, and we customers are paying for this.

Please talk to us.

Thanks

Chris