Help! SuperSearch seems to be down ...

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• The current SuperSearch status is listed on the Services Status Page.
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dlmvegas
Posts: 38
Joined: Mon Aug 25, 2008 7:56 pm

Have Done suggested Steps it's still down

Post by dlmvegas »

05/29/09 06:25pm PDT
Superseach has now been down for over 2 hours. I did notice that the porn side search still works.

dlmvegas
Posts: 38
Joined: Mon Aug 25, 2008 7:56 pm

Post by dlmvegas »

Since I see several posts about this being down and it's Friday they probably left for the weekend. Don't you just love companies who don't want you to contact them directly!! No phone numbers at all. They take your money without any problem though.

pka4916
Posts: 251
Joined: Tue Jan 06, 2004 1:03 am
Location: WI, USA
Contact:

Post by pka4916 »

it's frustrating... was in the middle of adding to my list.. and indeed
it's not the first time..

back to the web nzbindex

cupper
Posts: 3
Joined: Thu May 14, 2009 2:46 pm

down

Post by cupper »

Its down for me as well..... was working early today, now its not :(

Tig
Posts: 31
Joined: Tue Feb 13, 2007 12:08 pm

Post by Tig »

You know, it's getting to the point where you need to rename the feature and drop the 'super' because it is far too common an occurrence that the damn thing stops working. What's up, is it going through puberty or pmsing or something?

For the years I've been a customer I've kind of stuck by SS, being a developer I understand that bugs happen, being a system admin I understand that sTuff happens all too often as well but really, that comes a point where either a proper solution is implemented or admit defeat.

dlr_graph
Posts: 14
Joined: Thu Mar 30, 2006 12:27 am

Post by dlr_graph »

The developer and his team (if he even knows what it is/have one) are far too irresponsible to post a simple notice that the service is not working again. He has no problem notofying anyone when the subscription expires or when a crappy beta is out.

Sorry! Forgot there has never been a real release version since bugs from the first release have never been fixed.

Don'tknow what country he is from but appears that the term "customer service" is unknown to him or he simply does not care about us paying customers.

I guess renewal+Newsleecher don't go together anymore.

rhawk301
Posts: 7
Joined: Tue Jul 26, 2005 8:06 am
Location: CA
Contact:

Use binsearch instead

Post by rhawk301 »

When supersearch has a problem, I rely on http://www.binsearch.info/

It works great, is threaded and is extremely simple to use.

wolsi
Posts: 8
Joined: Sat Oct 08, 2005 4:54 pm

Post by wolsi »

Still down :shock:

chazza123
Posts: 2
Joined: Sat May 30, 2009 8:29 am

Post by chazza123 »

ive managed to fix mine ... viewtopic.php?t=18592

User avatar
Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

Not sure what was wrong but both servers are working fine. If you are still having problems, try quitting and restarting NewsLeecher.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

pka4916
Posts: 251
Joined: Tue Jan 06, 2004 1:03 am
Location: WI, USA
Contact:

Post by pka4916 »

it's working now again.
i didn't do the license thing.

although i did noticed that in my 3.95 beta 3 the license was changed to the new format at 4.0

dlr_graph
Posts: 14
Joined: Thu Mar 30, 2006 12:27 am

Post by dlr_graph »

chazza123 wrote:ive managed to fix mine ... viewtopic.php?t=18592
Just because you were lucky does noy mean it is a solution.

UBDM
Posts: 6
Joined: Mon Jun 25, 2007 6:08 am

Super Search down ???

Post by UBDM »

Anyone has the same experience ?

john2905
Posts: 16
Joined: Thu Jul 15, 2004 8:56 pm

Post by john2905 »

Yes. Here the same (Again)

Zoneseek
Posts: 8
Joined: Thu Jul 21, 2005 12:55 am
Location: Toronto, ON
Contact:

Post by Zoneseek »

Down for me as of 14:30 EST.

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