Help! SuperSearch seems to be down ...

Forum to discuss the NewsLeecher SuperSearch Service.
• Before posting SuperSearch questions, please read the SuperSearch Usage Guide.
• The current SuperSearch status is listed on the Services Status Page.
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Edge
Posts: 31
Joined: Fri Nov 14, 2003 12:46 am

Post by Edge »

chaostm wrote:I am thinking of terminating newsleecher too.. to many ss faults lately and ss is the ONLY reason i still use NL..

edit.: at least you guys should have he balls to tell us useres, when ss doesnt work..

ps.: and use the frigging "News" option to do so..
Yes, I 2nd that, and as always, no word from the suport guys. SS still not indexing!!!! And the most funny thing, they are lying:
Indexing turn-around time : 0.6 minutes , yeah sure....

chaostm
Posts: 27
Joined: Wed Apr 26, 2006 7:13 am

Post by chaostm »

seems that all of the stuff I was looking for earlier today has been re-indexed and is available in ss.. thx

pka4916
Posts: 251
Joined: Tue Jan 06, 2004 1:03 am
Location: WI, USA
Contact:

Post by pka4916 »

2nd day in a row that SS is down... trying to search but no luck
I'm about to end this crap when my subscription expires.
enough other ways to get the same results and it's free and always working....

MeHoo
Posts: 9
Joined: Sun Oct 21, 2007 2:39 am

SS down.

Post by MeHoo »

Been over 20 minutes since I've noticed it. Worked a couple of hours ago.

Sunday, 8/23/2009, 8:30-8:50 pm PST

padding
Posts: 1
Joined: Mon Aug 24, 2009 4:34 am

Post by padding »

viewtopic.php?t=19025

many of us having problems to (Aug 23/24)

User avatar
Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge »

The main SuperSearch server is unavailable. Erotic server is still working.
The developer has been notified and we will get it running again as soon as possible.
Sorry for the inconvenience.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

MeHoo
Posts: 9
Joined: Sun Oct 21, 2007 2:39 am

Post by MeHoo »

Good to know the porn can still be gotten to.. phew. :)

Thanks for the update.

mtjoeng
Posts: 24
Joined: Tue May 31, 2005 3:12 am

couple of hours problem now

Post by mtjoeng »

couple of hours problem now

User avatar
splodge
Posts: 17
Joined: Sat Apr 16, 2005 7:43 pm

Post by splodge »

Yay, as usual the server is down and we wait hours for the service we pay through the nose for. But we can always download porn for some reason. Get your priorities straight.

wa73
Posts: 2
Joined: Mon Aug 24, 2009 7:09 am

still down.....waiting.....waiting.....use binsearch dot info in the meantime

Post by wa73 »

Getting really sick of this - We pay for a premium service, and all we get are excuses - Glad that the developer has been notified....We put up with HOURS or DAYS of down time, with not as much as a apology. Even if they offer an extra day or two extension, rarely does actually change the expiration date.

Anyway - check binsearch dot info for a free search with a database with 365+ days of indexes. You can generate an NZB with the results. Pretty cool - will cancel NewsLeecher when the subscription is up. I hate that the customer is the last priority.

Also Usenet Explorer seems promising as a replacement.

Edge
Posts: 31
Joined: Fri Nov 14, 2003 12:46 am

Post by Edge »

24-08-09 10.22.15 * SS Connect Info : "Connection refused".

Sure, again down :evil:

User avatar
Magsel
Posts: 163
Joined: Fri Nov 26, 2004 11:30 am
Location: The Hague, The Netherlands

Post by Magsel »

I'm moving on. Next month I won't renew my subscription (at least not for SS). It's not only the offline time of SS, but the incompletes starting to bother me as well. Especially now I'm leeching Blu-ray disk. The repair time takes hours and when I'm using a nzb site the posts are all complete so no repair and.... it's FREE.

Second the unwantend changes every new version of NL. Come on Spiril, if it works..... don't touch it. Like "skip file if already donwloaded". Worked like a charm, then you take it away. Then you put it back, but now the file has to be downloaded first to determine if it already exists..... doh!!!

Goodluck with your programming Spiril.

One very unhappy user!

Edge
Posts: 31
Joined: Fri Nov 14, 2003 12:46 am

Post by Edge »

Magsel wrote:I'm moving on. Next month I won't renew my subscription (at least not for SS). It's not only the offline time of SS, but the incompletes starting to bother me as well. Especially now I'm leeching Blu-ray disk. The repair time takes hours and when I'm using a nzb site the posts are all complete so no repair and.... it's FREE.
Yes that is true, noticed that before, when using a nzb file form one of the many nzbsites the files are 100% complete, when downloaded thru supersearch files are incomplete, I'm willing to pay for a good service, but supersearch is not worth a penny.

wissertje
Posts: 71
Joined: Tue Jul 04, 2006 10:30 am

Post by wissertje »

I can't agree more. :wink:

pka4916
Posts: 251
Joined: Tue Jan 06, 2004 1:03 am
Location: WI, USA
Contact:

Post by pka4916 »

SS down again ??????????

everything is incomplete, looked at binsearch and everything is there.
so got them from there.

was too good to be true that SS was working again..
lasted 2-3 days.

Locked