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just purchased trial but can't get new license key to install

Posted: Fri Oct 11, 2013 1:48 am
by zenmusicman
Have ver 5 that expired last Jnauary. Purchased 3 month trial including NL provider as Usenet provider. When I try to activate license I got "old version" essentially. So uninstalled old license, but still get request to activate a relevant service package.

Sent request to support via web page

thanks

Re: just purchased trial but can't get new license key to install

Posted: Fri Oct 11, 2013 9:16 am
by scuba
zenmusicman wrote:Have ver 5 that expired last Jnauary. Purchased 3 month trial including NL provider as Usenet provider. When I try to activate license I got "old version" essentially. So uninstalled old license, but still get request to activate a relevant service package.

Sent request to support via web page

thanks
Hi Z.
Our trial offer is 14 days free (up to 14GB total leeching). I guess you mean that you have signed up for the "Ready To Go" package which gives you 3 months for a discounted price.

We look forward to handle your support ticket.

Kind Regards
Scuba - NewsLeecher Support Team.

Posted: Sat Oct 12, 2013 1:07 am
by zenmusicman
Yes it was "Ready To Go" but support found another username for me so need to get that straigtened out to just one