can't find '"support ticket"

Post your questions here if you need help to use NewsLeecher or if you have a question about a feature.

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dkc1944
Posts: 3
Joined: Sat Oct 11, 2008 6:28 pm

can't find '"support ticket"

Post by dkc1944 » Wed Apr 30, 2014 2:24 am

I am trying to cancell my subscription. I can't find ""support"" ticket to cancel. Please, in simple terms tell me how to cancel. I appreciate it.
Dean
Please (moderated - see user's email address)

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Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge » Wed Apr 30, 2014 6:00 pm

The support form is on our main web site at http://www.newsleecher.com/support/
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

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Destroyer
Posts: 639
Joined: Wed Feb 16, 2005 3:15 pm

Post by Destroyer » Wed Apr 30, 2014 7:03 pm

I have removed your email address from the public forum for your privacy.... Staff will still be able to view your email address.
Please note: I am NOT official newsleecher support.

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