Newsleecher freezes before expiration tomorrow

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zenmusicman
Posts: 17
Joined: Mon Nov 15, 2010 8:05 pm

Newsleecher freezes before expiration tomorrow

Post by zenmusicman » Fri May 16, 2014 3:44 am

I have an account that doesn't expire until tomorrow and says I can still use Newsleecher:


License Status

Package : "Ready To Go" Package.
Package is active but expires on the 16th of May. 2014.

but my software shows expired and I can't use the program as it freezes within approximately 30 seconds - 1 minute of opening..actually it freezes when I go to post

thanks

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Smudge
Site Admin
Posts: 10034
Joined: Tue Aug 17, 2004 1:42 am

Post by Smudge » Thu May 22, 2014 4:14 am

Not sure why it was freezing up on you but one thing to be aware of is that the expiration time is based on UTC timezone so if you are in the US when you posted this message, it would have been the 16th.
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.

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